CommonSpirit Health Virtual Care Services
This site provides independent physicians information on processes and tools used at CommonSpirit Health for virtual care services. The content is presented in multiple learning formats (interactive, document, and video) and supplemental information is provided to support the processes and tools.
Clinicians: Zoom Set Up
A guide for clinicians, staff and patients to conduct and participate in Virtual Visits utilizing the HIPAA compliant Zoom platform.
Clinicians: Virtual Visit Process & Documentation
A guide for Clinicians, staff and patients to conduct and participate in Virtual Visits utilizing the HIPAA compliant Zoom platform.
Scheduler and/or Medical Assistant Workflow
A guide for Clinicians, staff and patients to conduct and participate in Virtual Visits utilizing the HIPAA compliant Zoom platform.
Virtual Care Success Stories
7 Short virtual Care Success Stories from Family Medicine, Pediatrics and OB/GYN Physicians at CommonSpirit Health.
Video Visit Clinic Workflow GSuite/Telehealth (Full Training)
Scheduling Virtual Visits Using GSuite Patient Scheduler
Medical Assistant Check-in & Zoom Virtual Rooming Training
Clinician Tips for Successful Virtual Visits
Clinician Tips for Virtual Physical Exams
Clinician Training Using Personal Meeting ID (Full Training)
Patient Tips for Accessing Zoom Video Visits
Video Visit Clinic Workflow Personal Meeting ID/Outlook (Full Training)
Video Visit Scheduler Workflow (Personal Meeting ID/Outlook)
Downloads
- AMA Quick Guide to Telemedicine UPDATED (4/8/20)
- Billing & Coding
- BMJ – COVID-19: A Remote Assessment in Primary Care
- Coronavirus Waivers & Flexibilities (4/3/20)
- TeleHealth Resource Center (4/3/20)
- Coding CMS TeleHealth
- TeleHealth Policies
- CDC COVID guidelines and clinical mitigation recommendations
- Telehealth Resource Centers
Anthem Offering
Anthem is working to increase virtual health clinician capacity and they are looking for physicians (and nurse practitioners in select states) to support virtual care for a growing patient demand via: (1) Virtual Text Visits (powered by K Health) and (2) Telehealth Video Visits (powered by Amwell). If you are interested, please click the links for more information and to apply (Anthem Virtual Text Visits: Click here for details and Anthem Telehealth Video Visits: Click here for details). For any questions, please email Anthem at COVID19Surge@Anthem.com.
CommonSpirit Health Offering
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- Please download this spreadsheet and complete: User Template for Zoom-Affiliated Providers
- Once spreadsheet is completed, email to: virtualvisits@commonspirit.org
- You will receive an email from DocuSign for the Terms of Service (ToS) Document
- Once ToS is completed, you will receive an email for the payment process
Please log in with your network ID and password. This section contains Box folders for both Dignity Health and CHI Virtual Care Services.
It includes:
- Document training
- Video training
- e-learning training
for all EMRs (Allscripts, Cerner, Epic, Next Gen and eClinical Works) in CommonSpirit Health.